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Ditech

       

No of Reviews : (4)
 
  Over all Ditech Rating
Coverage 65%
Cost 75%
Customer Service 60%
Claims 60%
   
       
 
   

All About Ditech

This company was started in 1995. Ditech has made a revolutionary entry into the field to capitalize on the unmet need in the mortgage industry for faster, easier access to mortgage loans. The customers were not satisfied with traditional mortgage brokerage so Ditech's, ditech business model allowed consumers to get mortgages directly through a lender rather than relying on an intermediary like a mortgage broker. Simultaneously, the Internet was gaining popularity and consumers were finally accepting it as both a research and purchasing tool. The company is providing selected group of products that appeal to a wide range of borrowers.

The company is offering fewer products and avoiding niche offerings so that it is able to streamline its operations to keep costs and application delays to a minimum. Its percentage of growth tells its development, where it's funding volume has grown 290% and funding dollar volume has grown by 283%. Capitalizing on GMAC's reputation and mortgage experience, Ditech continues to successfully identify consumer needs and create products to address them.

Key findings that demonstrate this trend include:

1. Nine out of ten respondents have already paid off, or believe they will pay off, their mortgages.
2. U.S. Homeowners surveyed have paid off an average of 53% of their total mortgage.
3. 1 in 3 homeowners estimate they have less than $75,000 to pay off their mortgage.
4. More than 1/4 of respondents (28%) believe they will pay off their mortgage within the next ten years.

Advantages of using Ditech/Mortgage are:

  • Simple and Convenient.
  • Competitive Rates.
  • Fast and Easy.
  • Lowest interest rate and fee.
 
 
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  Reviews  
Review By:
Location: Denham Springs, Louisiana
Type of Mortgage: Refinance
Date: 11-14-2007
   
   
Coverage
Cost
Customer Service
Claims
 
Summary
We had Larry Bernal as our mortgage specialist. He was available to answer questions before we signed our preliminary paperwork. After we signed the agreement we were in the dark and had to leave numerous unanswered messages. Our loan amount and interest rate was different that originally agreed upon. The loan orgination fee was increased by $978.00 after the loan went into processing. I would not recommend Ditech to anyone. If you want a fair deal - go through a different company..
 
Review By:
Location: Hideaway, Texas
Type of Mortgage: Refinance
Date: 04-03-2007
   
   
Coverage
Cost
Customer Service
Claims
 
Summary
Contacted Ditect 3 times, one on the internet and twice by phone. I received only one call but was never called back..
 
Review By: Mark
Location: Clarksville, Tennessee
Type of Mortgage: Home Equity
Date: 02-24-2007
   
   
Coverage
Cost
Customer Service
Claims
 
Summary
If you're looking for something negative about this bank....you won't find it in this review. I have been with Ditech for about 5 years, and in that time have always been treated with the utmost of respect and courtesy. I have to periodically make wire-transfers overseas, and have found that it is an incredibly simple process with Ditech. My checks are provided free of charge, along with my ATM/Debit card. No charges for ATM usage as long as I use a Ditech ATM - which are all over town, and in very convenient locations. .
 
Review By: Brad
Location: San Francisco, Alabama
Type of Mortgage: Debt Consolidation
Date: 02-06-2007
   
   
Coverage
Cost
Customer Service
Claims
 
Summary
I've been with Ditech for six years, and do not foresee ever changing financial institutions again. Ditech beats every other company hands down on this count. I've never been treated with anything other than the utmost respect when I call. These people go above and beyond the call of duty when you have a concern. While others spout off rules and policies, Ditech finds solutions. I have complete faith in them to do what's right for me and my money. If you are the type of person who can run your financial affairs without the aid of a live teller/customer service representative, then this would be an excellent choice for you. .
 
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